About The STJ Group - Builders in Mohali

Inquire

→→

WhatsApp Communication Opt-Out Policy

At STJ Group, we respect your privacy and your right to choose how you receive communications from us. This Opt-Out Policy explains how you can stop receiving WhatsApp messages from our business and what happens once you make such a request.

1. Purpose of Opt-Out

While WhatsApp is a convenient way for us to share updates—including project launches, booking confirmations, appointment reminders, and exclusive offers—we understand that you may no longer wish to receive these messages. This policy ensures a simple and transparent process to opt out.

2. How to Opt-Out

You can withdraw your consent to receive WhatsApp messages from STJ Group at any time, using one of the following methods:

Replying on WhatsApp: Send “STOP”, “UNSUBSCRIBE”, or “STOP UPDATES” in the chat.
Contacting Customer Support: Email or call our support team and request removal from the WhatsApp communication list.
Request at Events/Offices: Inform our sales representative during site visits, exhibitions, or office interactions.

3. Processing of Opt-Out Requests

Once an opt-out request is received, we will remove your number from our WhatsApp communication list within 24 hours.
You will receive a confirmation message:

“You have successfully unsubscribed from STJ Group WhatsApp updates. No further messages will be sent unless you opt in again.”

4. Re-Subscription (Opt-In Again)

If you later wish to receive WhatsApp updates, you can opt in again through any of our approved methods (e.g., website forms, SMS/email invitations, or at our sales office).

5. Data Privacy & Security

STJ Group ensures that your personal data, including your phone number, is handled responsibly: